Efficient technical solutions tailored to fit your business
We have over 15 years of experience in IT solutions
Find out MoreOnsite and Remote Support
Cloud Services and Hosting
Monitoring and Maintenance
Security Solutions
Technical Consulting
Cost Optimisation
HOW CAN WE HELP YOU
Improve your IT Services
ABOUT US
15 Years of Experience in IT Solutions
PROJECTS COMPLETED
AUSTRALIAN BASED
Local Expertise
TICKET RESOLUTIONS
Awards Won
POPULAR IT SERVICES
Solutions For IT Business
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FAQ
Questions? We have the Answers.
What is an MSP?
An MSP, short for Managed Service Provider, is a company that businesses outsource certain services to, such as IT support. Outsourcing is a cost-effective approach as it eliminates the need to maintain in-house departments with specialized professionals, like IT experts, resulting in reduced expenses and increased efficiency.
What does an MSP do?
An MSP handles key business activities including maintaining IT infrastructure, implementing cyber security measures, providing technical support, managing user access accounts, and offering IT procurement services.
What are the Benefits of contracting an MSP?
Contracting a Managed Service Provider (MSP) offers operational advantages and cost benefits. MSPs provide IT support for a fixed monthly cost, fill in staff shortages, ensure cyber security and data backup management, and offer scalable resources. They eliminate industrial action risks and reduce competition for qualified IT experts, avoiding inflated wages. MSPs also make highly-qualified staff available globally. Whether replacing an IT department or providing niche services, the evolving MSP industry offers cutting-edge technology at affordable prices.
Do you offer your services outside the Melbourne region?
While Right Step Tech is based in Melbourne, we extend our services nationwide, catering to clients across Australia. We prioritise customer satisfaction and accommodate their specific business requirements, irrespective of their location. Our commitment remains unwavering, delivering top-notch service to all our clients.